Sometimes the least expensive product is not really the best deal.
I called OXO and they asked how it happened. I said truthfully that I didn't know, but it probably got caught when someone closed the drawer. The rep said it really didn't matter -- even if I had run it over with a car, it had a lifetime warranty and they would replace it. They sent me a new one, and I have bought many of their products since then -- the same with JanSport backpacks, ShedRain umbrellas, and Revlon personal care products.
I have had all these items replaced free of charge over the years because of comprehensive lifetime warranties. The best part about a lifetime warranty is that you don't have to locate a receipt! You just have to be willing to call and wait on hold to get to the right person.
Companies want to make the customer happy, thus inspiring them to tell their friends, who buy the product, and so on. I'll do my part now by telling all of you what good experiences I've had, and recommending that you save time and money by buying products whose companies stand behind them.
A former state deputy attorney general and current stay-at-home mom, Recession Mama Michele Ashamalla has three kids and ten years of experience stretching one salary to cover the necessities and more. She's all about saving money whenever you can, so you have it to spend on whatever you want!