Dealing with Internet Trolls

Guest blogger Lisa Frame: Losing a child is quite possibly the hardest thing in the world a parent will ever go through. When they lose that child and are then subjected to bullying, it's even worse. This past week, the child of someone who goes by the Twitter name fierceandfiesty left this world at 7 weeks old. If I had my druthers, I would not discuss the cause of death in this post. I don't know fierceandfiesty and didn't follow her on Twitter. However, as I was sipping my morning coffee, a tweet came across my stream, asking for prayers for this family. So, after a quick prayer, I went back to sipping. Then the tweets really started rolling out -- including one that caused me to become incensed.
*This blog post was referred to momlogic by: Baby Clothes Boutique
A big underlying issue here is tone. The difference between discussion, debate and bullying is all in how the topic is framed and how the people dealing with the topic treat both the topic and each other.
When people treat issues with respect and other people with respect, discourse can be engaging, enlightening and possibly inspiring. But all too often these days, people take refuge in the fact they can hide behind a monitor and keyboard and spew whatever comes to mind. No filter, no forethought. It’s all visceral, all reactive. People then take on shrill language to make a point that could be made in a much more balanced way.
Plus, the shroud of anonymity makes it all too easy for people to become attached to positions on an issue and as a consequence, connect people with their positions on issues. So the debate then takes on a personal angle as people attack each other. From there, it’s only a thin light-grey line to step over into bullying.
This piece could be seen as a plea, a call to action, whatever. It’s partially what the author says, but it’s also how a reader reacts to it.
But like it or not, it is an issue out here.
I don’t think this author is saying people shouldn’t disagree. I think she’s saying there’s a way to present your disagreement that can come across as attacking and bullying and a way that came make it come across as respectfully disagreeing. There’s a big difference there.
I agree with the last two posters. In fact, I am the reason for the post on Mom Logic. I asked Lisa to write about the issue of cyberbullying, because of the increasing numbers of people suffering at the hands of people aggressively attacking others. I agree and even expect that bloggers expect differing opinions. I agree that it is even healthy if handled in a proper manner. Blogs can be cathartic and even provide perspective on an issue.
In no way, should accusations such as “Murderer” ever be thrown at a mother in grief. Personal accusations and insults are not productive and even cause the point to get lost.
I am happy to see that bloggers are able to support those suffering at the hands of these abusive comments. No one can handle being called a murderer without feeling shocked and responsible, even if it is absurd. I think empathy has become rare, and it is very hard to have a debate when neither side is willing to empathize with the situation of the other.
It takes a great bit of courage to openly discuss situations that are controversial and even emotional issues. I applaud those who feel comfortable to express their true, honest feelings. These people are able to support others going through the same situation, in silence. It gives them a helping hand, reaching out. Very little of this is done in one on one communication and our reach is very small.
I hate to see these people silenced by the abuse at the hands of those not willing to help. There are many people who are just waiting to find an issue to attack someone over. Doesn’t take much courage to call someone a murderer.
As an example to my point, a site that provides funny pictures and captions of cats was attacked by a troll. This site is strictly for a little bit of humor in your day. This troll kept posting abusive, personally attacking comments to those having fun. Seriously!??!! Is this considered a debate? I really don’t see a benefit in this type of attack.
Fierce and Fiesty has turned her situation into a positive. Her strength is amazing. She has reached out to other families with the same heart condition her son suffered. She has shown us with grace and dignity how to handle this abuse. She has begged for all of the abuse to stop. She has expressed her feelings openly and non-accusatory. I admire her. She has chosen not to let these people pull her into their world of abuse and taunts.
I don’t think what has been done to Fierce and Fiesty and many others I have talked with, is considered a debate. Slander is more appropriate - and last time I checked there were laws against this type of communication - Defamation of character… I believe these would fall under the bullying category.
It’s terrible that anyone would think to turn a tragedy into an avenue to attack a grieving parent…
But because of that, I think Cecily Kellogg was the wrong person to interview for this piece.
You had a chance to make a point about a serious issue here and I think the free speech elements mentioned before could have provided a baseline to show just how far out of line some comments have gotten these days. You didn’t need to fill space with quotes from someone who didn’t have a clear thought to answer the questions you put to them.
-It’s a serious stretch to equate the self-inflicted “money” drama Cecily Kellogg has going on right now to what Fierce and Fiesty has suffered recently. Cecily is, after all, the same woman who dubbed herself “The Internet Poster Girl for Partial Birth Abortion” after she lost her sons…
Thanks for the info
Good article
There IS a difference between discussion, debate and bullying. However, using a mothers’ loss of her child an opportunity to “raise other people’s awareness” - and actually trying to defend that type of despicable behavior by justifying it as discussion/debate/’raising awareness’ - is disgusting. There’s a time and a place for everything. The situation Lisa is writing about was not a time or place to exploit the situation to promote a cause by attacking a grieving mother. There is no acceptable defense for that. Period.
People really need to sack up. So what if someone on the internet makes fun of you or calls you names ? It happens every day. Get over it. Deal with it. Let it go. I’ve been called every name in the book, both online and in real life. But so what ? I couldn’t care less. Sure, there’s things about myself that I would change, but all in all….I like myself. People can say whatever they want. No one cares. If they care,….I’m sick of people whining all the time “they don’t like me. They hurt my feelings. Look, they called me a dirty name” Oh, boo hoo, crybaby. Stop your crying and get over it. Not everyone in the world is going to like you.
Very well said Matt Stilwell !
Yeah, guys come off: o)
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It seems to me that this article isn’t so much about bullies as about people that dare to disagree and voice that disagreement. Losing a baby is always tragic. However, talking about the decisions made by the mother and father and the medical professionals involved can help raise other people’s awareness of what happened, what they can prevent in a similar situation, and compare their values. It can also be an opportunity to look at what the medical professionals said and how their words might have hidden the dangers involved. Her blog, much like this one, can be used simply as an impersonal jumping off point for a discussion other people want to get involved with.
“Social-media moms stick together, take up for each other and come to each others’ defense.”
Really, they do? All I see on this website are the dichotomies of:
breastfeeding vs formula
preschool vs staying at home
working vs staying at home
those who support fathers’ right vs those who don’t
These are all debates that get heated at times, particularly the one involving little Grayson and his father. It seems to me that you should pay a bit more attention to what your colleagues are posting and the responses they’re receiving.
“we all have something to say and should be allowed to express our freedom of speech without people trying to quash us with their dislike.”
And there it is, the sentence that really got to me in this post. You actually talk about freedom of speech and how we all have a right to express ourselves in an open platform for all the world to see. Apparently, however, nobody else is supposed to have an opinion or, if they do, they’re not allowed to express it freely. They have to be quiet and simply agree or they shall be labelled as ‘haters’. Discussing what has been posted and weighing the pros and cons of what has been said is not ‘quashing’ it. It is about testing an argument and looking to see what flaws it has, what advantages, and what can be proven by the person holding that particular stance. It’s called debating. I did that in the above paragraph to you by pointing out that no, moms who blog don’t always agree and cited several examples. This is a demonstration of the flaw in your argument. It won’t quash it, you are free to have and speak your opinion, but I, also, am entitled to mine. If you, or anybody who blogs, don’t like to receive responses that disagree with you, then don’t open up a comments section. That, quite frankly, is how your problem could be solved.
Remember, there is a difference between discussion, debate, and bullying. I don’t think this article makes a distinction between them. Good luck next time.